 FAQ
Q: Will Locksmith Los Angeles give a specific appointment time?
A: We value our customers time. That's why we strive to not only give you a specific appointment time, but to keep it. If we do run late, we will always call and give you the option to wait for us or re-schedule - whatever is convenient for you.
Q: I can install the hardware, why not just buy it at the home center and do it myself?
A: Products typically sold in home stores are residential quality at best, at worst the shelves are stacked with low end products meant to increase profits for the manufacturer and the retailer.
High quality goods offer characteristics such as, pick and drill resistance, access control options, and protection against the unauthorized duplication of keys.
The question you have to ask is what is your time really worth?
Q: My landlord gave me the keys why should I get new ones?
A: It is your stuff! When was the last time the locks were changed? If you don't know the answer then you and your company are potentially at risk. Some property management companies in an effort to save money simply swap the locks from one unit to another and have a brand new set of keys made.
A previous tenant with some time to kill could simply try his key in each door in the complex until he finds one that works.
Q: Why do I have to wiggle my keys in the lock to make it work?
A: As locks age over time, the pins in a lock cylinder tend to "wear" down causing your keys to stick and forcing you to "jiggle or wiggle" the key in the lock to make it work. Most likely the keys you were given have probably been "copied" several times and this, plus pin wear, can cause your lock to act like it is breaking.
Q: Why do you recommend locks that seem so expensive?
A: We have found through experience that you get what you pay for; nothing hurts more than having to replace a cheap lockset that has worn out prematurely.
We here at Locksmith Los Angeles believe that you should only have to pay once for your security needs. Purchasing the very best hardware you can afford, will keep your security needs cost effective.
Q: Should I bother with high security locks and other security enhancements for my home?
A: Why not? If you are installing locks, the better quality ones are not much more expensive, and are physically more secure (e.g., have hardened inserts to protect against drilling.). Regardless, you should have a deadbolt, and check your window security.
An excellent project is to do a security survey of your own premises. Look at the entire problem - consider lighting and visibility, as well as the locks, doors and windows.
Ask your insurance agent, you may be eligible for a premium reduction if you make a few changes in your home such as a) adding deadbolt locks, and b) installing smoke detectors and fire extinguishers.
Q: I am moving into a new home, should I re-key the locks? They seem to be working properly.
A: The answer is YES! Everyone has someone that they trust with their house keys, this does not mean you can trust them. How many neighbors, old baby sitters, cleaning people are walking around with the key to your home? Change the locks and then give keys to people you and you alone trust.
Q: Why should I use a professional locksmith company?
A: Skilled professional locksmiths bring experience and fund of knowledge in lock, safe & security problems and are better prepared to solve security issues to your unique situation. Professional locksmith can prescribe state-of-the-art products that work, and more effective solutions in an efficient manner.
Q: We just moved into our first home and we're not sure who the previous owners gave keys to. Do we need to replace the locks or can they be fixed so the old key will not work in them?
A: Yes, we can re-key your locks and issue new keys in most cases. Typically, locks are designed to be disassembled for repair or re-keying |
